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Police have opened an investigation into abuse of patients at a mentalhealth hospital uncovered by the BBC. Panorama filmed staff assaulting , inappropriately restraining and secluding and verbally abusing and humiliating patients at the Edenfield Centre run by Greater Manchester MentalHealth NHS Foundation Trust.
Older people are being unlawfully detained in mentalhealth hospitals “in very many cases” because of poor practice around the Deprivation of Liberty Safeguards (DoLS), the Care Quality Commission has warned. AMHPs making greater use of MentalHealth Act powers to tackle crises or suspected abuse or neglect.
By ensuring that you have an equitable environment, you are creating an organizational culture that will attract and retain experienced staff and support your patients. Communication skills, such as teach-back, plain language, verbal and written instruction methods, interviewing, non-verbal communication, and knowledge confirmation.
Taking a disciplined approach to incorporate interventions aligned to support patientsafety as a core value is imperative, especially during a pandemic. An 8-hour mentalhealth day. Adapting communications to meet urgent needs. Communication is always a key priority in a high reliability-focused organization.
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