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By Denise Johnson, LCSW-C Senior Practice Associate March 2024 In February 2024, a major healthcare cybersecurity attack occurred, affecting many patients and providers including clinical social workers (CSWs). As a result, Change Healthcare became temporarily paralyzed, causing payment disruptions and delays in patient care.
Did you know that while only 10% of professionals across industries report experiencing disruptive behavior in the workplace, healthcare professionals report rates that are three times higher? Healthcare leaders and managers must consistently model respectful communication and enforce zero-tolerance policies.
Workplace violence is an all-too-common problem in healthcare, and the recent shooting in a Tulsa, Oklahoma, hospital complex serves as the latest tragic example. Department of Labor, the rate of serious workplace violence incidents was, on average, more than four times higher in healthcare than in private industry between 2002 and 2013.
Healthcare organizations have a growing responsibility to improve diversity, equity, and inclusion (DEI) efforts not only for their employees, but also to better serve patients and their families. The Current State of Diversity, Equity, and Inclusion in Healthcare. Strategies to Promote DEI in Your Healthcare Organization.
However, despite their growing presence, many women Veterans face significant healthcare challenges. Yet, as the role of women in the military expanded, so did the need for womens healthcare. As a result, women Veterans may need to seek care outside the VA system, leading to fragmented healthcare experiences.
Being adequately prepared can make or break a healthcare organizations ability to sustain operations during and after a major disruption. From natural disasters to pandemics and cyberattacks, healthcare organizations must be ready to protect their patients, staff, and communities under any circumstance.
Workplace violence is a growing concern in many sectors, but it’s particularly challenging in home healthcare settings. As the industry grows, workplace violence in home healthcare will likely increase, too. Key risk factors Several risk factors contribute to the prevalence of workplace violence in the home healthcare industry.
After a tornado strikes, it leaves a trail of devastation damaged buildings, disrupted services, and, in the case of healthcare organizations, interrupted patient care. Support staff well-being and recovery Disasters take a toll on healthcare workers, both physically and emotionally. Resource: The U.S.
In the rapidly changing healthcare industry, compliance with regulations is essential for the success of your organization. The cost of non-compliance in healthcare is high. Digitizing your compliance program is vital for the success of your organization. Digitizing your compliance program is vital for the success of your organization.
Tackling the broad topics of diversity, equity, and inclusion (DEI) in healthcare can seem daunting from an organizational level — and nearly impossible from an individual staff member’s perspective. There is plentiful evidence of the long history of systemic racism , gender disparities , and inequitable treatment in healthcare.
Workplace violence in healthcare settings, especially in acute care environments, is a pressing issue. Nurses, physicians, and other healthcare staff frequently experience physical and verbal aggression from patients, their families, and even colleagues. What is bystander intervention?
The American Hospital Association’s (AHA) 2023 Health Care Workforce Scan examined the current state of the healthcare workforce with a deep dive into employment challenges across U.S. The report provided recommendations to address major issues that healthcare organizations will face in the coming year. hospitals and health systems.
The Indian Health Service (IHS) plays a critical role in providing healthcare to Native American and Alaska Native communities. Understanding available funding opportunities can help tribal healthcare leaders sustain and expand their programs by enabling improvements in access, infrastructure, and healthcare services.
In an Ingenius Med survey of healthcare executives, 78% said that effective charge capture was essential to organizational success. Let’s take a look at the dynamics of charge reconciliation for a better understanding of the important role it plays in the healthcare revenue cycle. What is charge reconciliation?
In a consumer-driven industry, healthcare organizations must compete to gain new patients and maintain their loyalty. One effective way is to earn high patient satisfaction scores that demonstrate value to customers seeking a trusted healthcare partner.
Creating an effective onboarding experience for employees new to healthcare is important if you want to retain your staff and build your team’s competence. in the healthcare and social assistance industries, the U.S. Understand what employees love about healthcare. In 2021, the employee turnover rate reached 39.4%
We are not meeting this community with what they need from a mental healthcare perspective; we are failing them the same way we fail almost every group of people in this country when it comes to mental health resources, services and care. But every year I write this post and see these statistics, and I come to the same conclusion.
In the healthcare sector, consumer experience is even more important than in other industries. Healthcare workers communicate and connect deeply with their consumers not just patients but their families as well. What is NPS in healthcare? Lets start by understanding what does NPS stand for in healthcare.
The healthcare revenue cycle process is more complex than ever. Healthcare leaders face constant changes in regulations, billing rules, payer requirements, and technology. Gundling, senior Vice President of Professional Practice at the Healthcare Financial Management Association (HFMA). Clean claims should be a priority.
More and more healthcare professionals are turning to microlearning as a way to balance it all. Microlearning is a great way for healthcare professionals to quickly get the information they need when and where they need it,” said Micah Goodman, a product manager for home-based care at Relias. “At What is microlearning?
The healthcare revenue cycle is important for every hospital and healthcare practice. Denial volume: On average, claim denials cost healthcare organizations 5% of their net revenue. The post Healthcare Revenue Cycle KPIs You Should Monitor appeared first on Relias. Image by Bri Driggers.).
The healthcare industry faces an intense challenge when it comes to staff retention. will leave the healthcare workforce. In a recent Relias webinar , Cara Silletto, President and Chief Retention Officer at Magnet Culture, shared several strategies to help healthcare organizations improve staff retention.
With the frequent discussion surrounding diversity, equity, and inclusion (DEI) as an organizational imperative in healthcare , it is in the best interest of healthcare leaders to prioritize creating a workplace where DEI can flourish. DEI in Healthcare Organizations: 3 Dimensions of Excellence.
What’s the good news for healthcare revenue cycle managers? Processing claims is one of the top contributors to wasted healthcare dollars in the U.S., Sharp HealthCare is forming a committee to implement a Rapid Appeal Response to Denials and Underpayments. Payers are finding ways to underpay valid claims.
Affordable healthcare is suicide prevention. We share resources and phone numbers, making sure people have access to things they need. But suicide prevention looks like so much more than outreach. Stable housing is suicide prevention.
The need for diversity, equity, and inclusion (DEI) efforts in healthcare is not new, but DEI is still a new focus for many healthcare organizations. One of the first obstacles you and your healthcare team may encounter is how to address DEI issues when you feel your organization isn’t doing enough.
Creating a patient satisfaction survey that captures meaningful feedback is essential for any healthcare provider looking to improve their services. In todays healthcare landscape, the patients voice has never been more critical. Using well-crafted healthcare survey questions can provide deep insights into patient experiences.
A gap analysis , or gap assessment , is a staple tool of business management that applies to all types of businesses, including healthcare organizations. Perhaps more importantly, healthcare gap analyses can help you pinpoint the areas that will yield the greatest improvement. Hypothetical scenario: slow pandemic recovery.
MSW student Josh Campbell has received the 2025 Furstenberg Award for Excellence in Pre-graduate Education from the VA Ann Arbor Healthcare System. Campbell was selected from over 1,600 health profession trainees and recognizes his excellence in clinical and educational pursuits.
Good nursing leadership improves patient outcomes, reduces medical errors, and improves staff retention — benefiting patients and healthcare organizations. They often have the most direct impact on frontline healthcare workers — yet these middle managers are often overlooked. healthcare and positioning it for advancement.
These areas frequently lack access to quality education, healthcare, and safe recreational spaces. Impact on the Family Families living in poverty face daily challenges in meeting basic needs, including housing, food, healthcare, and education. Financial instability often leads to increased stress and can strain family relationships.
Clients seeking access to gender-affirming healthcare (including cross-hormone treatment and various surgical procedures) are typically required to get referral letters from mental health professionals. learn tips for advocacy with insurance companies in navigating denials for gender-affirming surgeries.
It has also been found to have high prevalence in healthcare settings. Moral injury, a term first coined in research on Vietnam veterans and PTSD, describes inner conflict experienced when betraying an inherent moral code in “high stakes” situations.
By exploring thoughts about vaccine ambivalence and social barriers, then offering education, social workers can help parents make informed healthcare decisions for their children. Connect to End COVID-19 has resources for social workers.
Today’s healthcare consumer knows more about medications, treatment options, and best practices. In the past, the model was healthcare-professional-as expert who knows everything about conditions, treatments, and the “best” course of action. Often, they and/or family members demand specific types of interventions.
Recent research has shown that in locations designated as Health Care Professional Shortage Areas (HPSAs), only 28% of mental healthcare needs are being met. A variety of factors have contributed to the behavioral and mental healthcare workforce shortage, making mental health provider recruitment and retention particularly challenging.
As surprising as it may be, healthcare professionals don’t always treat each other with kindness and respect. In fact, research suggests that lateral violence in healthcare is a serious issue. Why does lateral violence occur in healthcare? healthcare organizations can’t afford to lose nurses to this preventable problem.
Today’s healthcare leaders continuously face the challenge of meeting high expectations and adapting to change. With staff retention currently as a top priority for many healthcare organizations, the connection between strong leadership and retaining employees is clear.
KVC’s Positive Impact Grows Nationally During the 1980-90s, KVC grew to represent one of the broadest child welfare and behavioral healthcare continuums of care in the nation. In 2003, to bring our name in line with the scope of our work, Kaw Valley Center became simply KVC Behavioral Healthcare. KVC is a great place to work!
Consequently, SCD is frequently contested as a disability—opportunities to support people with SCD in everyday challenges escape many healthcare providers. The author writes: Social workers are one of the few healthcare workers with an explicit social justice mandate….
Nurses have one of the most in-demand roles in healthcare, and with a 6% projected job growth rate through 2031, the demand for nurses to fill both vacancies and new roles is only increasing. Maximizing nurse recruitment and retention is a challenge nearly every healthcare organization across the country is facing.
In July, many NASW members alerted their state chapters to a disturbing and potentially deceptive marketing practice impacting social workers nationwide — involving CareDash, a healthcare review and referral website for a wide variety of healthcare providers, including clinical social workers.
Unfortunately, there are few shoulder dystocia warning signs, meaning healthcare professionals often have little time to respond. Healthcare providers must recognize when a maneuver is not working and quickly move on to the next one. In most cases, clinicians are encouraged to spend approximately 30 seconds on each maneuver.
Leadership development in healthcare organizations is a critical strategy to promote employee satisfaction and retention. Clearly, promoting leadership development in healthcare organizations can produce measurable and far-reaching results. How To Promote Leadership Development in Healthcare.
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