The film Listener shows the tension – and rewards – of crisis hotline work
Social Work Blog
APRIL 26, 2024
By Greg Wright, NASW Communications Director While most of the nation is sleeping, the work of overnight crisis hotline worker “Beth” is just beginning. Working remotely from home, still wearing a bathrobe and a chemise, Beth takes calls from people experiencing a variety of crises. An Afghanistan War veteran still haunted by nightmares of a civilian mother he accidently shot and killed; a woman living with mental illness who no longer has health insurance and is off her medications
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