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The CMS Emergency Preparedness Rule: What Healthcare Organizations Need to Know

Relias

From natural disasters to pandemics and cyberattacks, healthcare organizations must be ready to protect their patients, staff, and communities under any circumstance. This regulation established consistent emergency preparedness requirements for Medicare and Medicaid providers and suppliers of all types.

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New Frequently Asked Questions on the No Surprises Act: Good Faith Estimates

Social Work Blog

The Centers for Medicare and Medicaid Services (CMS) has released clarifying information about Part 2 of the No Surprise Act, Good Faith Estimates (GFEs). The social worker must also communicate these changes to the patient upon delivery of a new GFE to help the patient understand what was changed between the initial GFE and the new GFE.

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Maximizing Healthcare Reimbursement Through Higher Patient Satisfaction Scores

Relias

The relationship between patient satisfaction scores, reimbursement, and health outcomes The Centers for Medicare and Medicaid Services’ (CMS) Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scoring helps hospitals and governing bodies evaluate patient satisfaction through quantitative measurements.

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What Care Coordination Is and How To Implement It

Relias

In these scenarios, a care coordinator can: Communicate between multiple providers within the continuum of care, especially with a primary care physician. Care coordinators work in numerous settings including roles in hospitals and outpatient care facilities.

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Home Health Referrals: Grow Your Network

Relias

For Medicare claims, you already track care quality and report it to the Centers for Medicare and Medicaid Services (CMS). Pay attention to your record on patients having urgent, unplanned emergency room visits or hospital readmissions within the first 60 days of care by your agency. The obvious goal here is avoiding patient harm.

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How to Keep Patients Satisfied — and Raise Your Patient Satisfaction Scores

Relias

As they consider new ideas to raise patient satisfaction, healthcare leaders must have an understanding of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scoring system that evaluates these efforts. The data is then tabulated to create the HCAHPS score. The financial impact of HCAHPS scores can be significant.

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Why Care Coordination Is Important for Home Health and Hospice Agencies

Relias

Under the first performance year of VBP in 2023, home health agencies will be scored in part on the patient’s perception of their communication and team discussion.” Patient perception of communication and team discussion are two of those five elements. Assessing communication and collaboration. Increased scrutiny in hospices.

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