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The CMS Emergency Preparedness Rule: What Healthcare Organizations Need to Know

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Being adequately prepared can make or break a healthcare organizations ability to sustain operations during and after a major disruption. From natural disasters to pandemics and cyberattacks, healthcare organizations must be ready to protect their patients, staff, and communities under any circumstance.

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Maximizing Healthcare Reimbursement Through Higher Patient Satisfaction Scores

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In a consumer-driven industry, healthcare organizations must compete to gain new patients and maintain their loyalty. One effective way is to earn high patient satisfaction scores that demonstrate value to customers seeking a trusted healthcare partner. In 2019, $1.9

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10 Claim Denial Reasons Healthcare Organizations Should Monitor

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What’s the good news for healthcare revenue cycle managers? Processing claims is one of the top contributors to wasted healthcare dollars in the U.S., We communicate the change to the pharmacy team. Some Medicare Advantage plans are denying authorization for hospitalization.

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Innovations in Behavioral Healthcare: A Digital Path to Resilience

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innovations in behavioral healthcare?as Innovations in Behavioral Healthcare and the Path to Digital Transformation. A Case Study of Digital Transformation in Behavioral Healthcare. Paving the Way to Innovations in Behavioral Healthcare. Innovations in Behavioral Healthcare and the Path to Digital Transformation.

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How to Keep Patients Satisfied — and Raise Your Patient Satisfaction Scores

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Improving patient experience scores is a goal for many healthcare organizations — and for good reason. As they consider new ideas to raise patient satisfaction, healthcare leaders must have an understanding of the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) scoring system that evaluates these efforts.

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How to Improve Patient Retention for Physician Practices

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The good news is that, with the right processes and technologies, particularly for your overworked patient experience manager and staff, physician practices can supercharge their patient retention efforts and excel at healthcare reputation management to help mitigate costs. One primary reason is a lack of effective communication.

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Home Health Referrals: Grow Your Network

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For Medicare claims, you already track care quality and report it to the Centers for Medicare and Medicaid Services (CMS). Those quality ratings appear on Medicare’s Care Compare website and inform prospective clients how well you’re achieving positive outcomes. Improve Your Quality Ratings. Market Your Successes.